மனசோடு பேசலாம்
Privacy & confidentiality
What you bring to a session stays in the room. This page explains, in plain words, how we handle your personal information and keep your counselling confidential.
Who we are
Latha mind care is a counselling practice led by Prem Kumar, mind health counselor, serving clients in Chennai and across Tamil Nadu, in Tamil and English. You can reach us on WhatsApp at 7418512355.
The information we collect
We only collect what we need to talk with you and arrange your sessions:
- What you tell us — your name, contact number, and anything you choose to share when you message us or fill in the booking intake.
- Session notes — brief, private notes the counselor may keep to support your care.
- Basic website data — standard, anonymous information your browser sends (such as the pages you visit), used only to keep the site working well.
How we use it
- To respond to you and arrange or hold your counselling sessions.
- To keep continuity of care between sessions.
- To send you only the messages you've asked for. We do not sell your information, ever.
Confidentiality of your counselling
What you share in a session is held in confidence. We will not disclose it to anyone without your consent, with narrow exceptions required by ethics and law — chiefly where there is a serious, imminent risk of harm to you or another person, or where disclosure is required by a court or statute. If that situation ever arises, we will, wherever possible, talk it through with you first.
How we store and protect it
We keep your information only as long as needed for your care and for any records we are legally required to retain, and we take reasonable care to protect it from loss or misuse. Conversations over WhatsApp are protected by WhatsApp's own end-to-end encryption.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it (where we are not required to keep it). To make any such request, message us on WhatsApp.
Children
Counselling for anyone under 18 is arranged with the consent and involvement of a parent or guardian.
Changes to this policy
We may update this page from time to time. The date at the top reflects the most recent change.